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For anyone wanting to check your own credits you can go to "Transactions" in the drop down arrow next to credits and after a pretty lengthy load time you should see some kind of "balance correction" on Jan 8th that nuked your credits.
Hello, I know this may be a bit late from when I received the message that I had lost credits but I have been away attending those who suffered through storms across the country as a volunteer since I'm a paramedic/firefighter. I finally found a time to return home and start gaming again. I did notice I lost 793 credits which was sent to me as a message as well.
I don't know the exact amount but it was more than 1,200, my posts about Hogwarts Legacy were accessed a lot in 2023 when the PS4 version came out, please check for me, I only have 13 credits.